Privacy Policy

The information we collect depends on how you interact with our website and services.

1.1 Information You Provide

You may provide personal information when you:

• Contact us or submit a support request;

• Purchase a product or service;

• Create or use an account, where applicable;

• Request a refund or other assistance;

• Subscribe to product updates, newsletters, or other communications.

Depending on the service you use, this information may include:

• Name;

• Email address;

• Country or region;

• Information included in your messages or support requests;

• Account, license, or subscription information;

• Order and transaction information.

We use this information to provide our products and services, process and manage purchases, provide customer support, communicate with you, and maintain our business records.

1.2 Purchase and Transaction Information

When you purchase a Devishare product, we may collect or receive information necessary to process and manage the transaction, such as:

• Product or plan purchased;

• Order ID or transaction ID;

• Purchase amount and currency;

• Payment status;

• Subscription status and renewal information;

• License or activation information;

• Email address associated with the purchase.

This information is used to confirm purchases, provide purchased products and licenses, process refunds, manage subscriptions, provide customer support, and prevent fraud or unauthorized use.

1.3 Payment Information

Payments made through our website may be processed by third-party payment service providers.

Your payment information is handled by the applicable payment service provider in accordance with its own privacy policy and security practices.

We do not intentionally store your full payment card number or card security code (CVC/CVV) on our own systems.

Depending on the payment method and payment provider, we may receive limited transaction information necessary to confirm and manage your payment, such as payment status, transaction reference, card type, or other payment-related information.

1.4 Device and Technical Information

When you visit our website or use our services, we may automatically collect certain technical information, including:

• IP address;

• Browser type and version;

• Operating system;

• Device type;

• Website pages visited;

• Referring or exit pages;

• Approximate usage and interaction information;

• Diagnostic and technical information.

We use this information to operate, maintain, secure, troubleshoot, and improve our website and services.

iPlaceGo is a desktop software tool designed to help users manage and simulate device location.

When you use iPlaceGo to connect and manage a compatible mobile device, certain device-related information may be processed locally by the software as necessary to provide its features.

Unless specifically stated otherwise, Devishare does not collect or store the personal content, files, photos, messages, contacts, or other private data stored on your mobile device through the use of iPlaceGo.

We do not need access to the personal content on your device to provide the core location-related functionality of iPlaceGo.

Technical information may be collected when necessary for software operation, diagnostics, security, licensing, or customer support.

We may use information we collect for purposes including:

• Providing and operating our website, software, and services;

• Processing purchases and managing orders;

• Delivering software, licenses, and activation information;

• Managing subscriptions and renewals;

• Processing refund requests;

• Providing customer support;

• Communicating with you about your purchases, account, products, or support requests;

• Detecting and preventing fraud, abuse, and unauthorized activity;

• Troubleshooting technical problems;

• Understanding how our website and products are used;

• Improving our products, services, and user experience;

• Complying with applicable laws and legal obligations.

We may use cookies and similar technologies to operate our website, remember preferences, understand website usage, measure performance, and improve our services.

Cookies may also be used by certain third-party services integrated into our website.

You can control or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

We do not sell your personal information.

We may share limited information with trusted third-party service providers when necessary to operate our business and provide our products and services.

These service providers may include:

• Payment and transaction processing providers;

• Website hosting and infrastructure providers;

• Email and communication service providers;

• Analytics and performance service providers;

• Customer support and service providers;

• Security and fraud prevention providers.

These providers may process information on our behalf only as necessary to provide their services.

We may also disclose information:

• When required by applicable law, regulation, legal process, or governmental request;

• When necessary to protect our rights, property, users, or the security of our services;

• To investigate fraud, abuse, or other potentially unlawful activity;

• In connection with a merger, acquisition, financing, sale of assets, or other business transaction;

• With your consent or at your direction.

Our website and products may use or integrate with third-party services.

These services may process certain information according to their own privacy policies and terms.

Examples may include payment providers, hosting providers, analytics services, email providers, and other services necessary for operating our website and products.

We encourage you to review the privacy policies of third-party services that you use through or in connection with Devishare.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include the period necessary to:

• Provide our products and services;

• Maintain account, license, and transaction records;

• Provide customer support;

• Resolve disputes;

• Prevent fraud and abuse;

• Comply with legal, tax, accounting, or regulatory obligations;

• Enforce our agreements.

When information is no longer required, we may delete, anonymize, or otherwise securely dispose of it where appropriate.

Devishare and our service providers may process or store information in countries or regions other than your own.

Where personal information is transferred across borders, we take reasonable measures to ensure that the information is handled in accordance with applicable privacy and data protection requirements.

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we hold about you;

• Request correction of inaccurate information;

• Request deletion of certain personal information;

• Request restriction of certain processing;

• Object to certain processing;

• Withdraw consent where processing is based on consent.

You may also unsubscribe from non-essential marketing communications by following the unsubscribe instructions included in those communications.

To exercise applicable privacy rights or ask questions about your personal information, please contact us using the information provided below.

Our website and services are not directed to children under the age required by applicable law to use such services without parental or guardian consent.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

Our website may contain links to third-party websites, applications, or services.

We do not control and are not responsible for the privacy practices, content, or security of third-party websites or services.

This Privacy Policy does not apply to information collected by third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technologies, or applicable laws.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

AGENTHUB TECHNOLOGY CO., LIMITED

Unit 903D, 9/F, Cameron Commercial Centre, 458-468 Hennessy Road, Causeway Bay, Hong Kong

Email: support@devishare.com