Refund Policy

If you would like to request a refund, please contact us at:

support@devishare.com

To help us locate and process your order, please provide:

• Product or plan name;

• Order ID, reference number, or transaction ID;

• Email address used to make the purchase;

• Reason for the refund request, if applicable.

Providing a reason is helpful for us to understand and improve our products, but it is not required for requests made within our 30-day money-back guarantee period.

We will generally respond to refund requests within one business day.

Devishare provides a 30-day money-back guarantee for purchases made through our official website.

If you are not satisfied with your purchase, you may request a refund within 30 days from the original purchase date.

This guarantee is provided on a no-questions-asked basis, subject to the limitations described in this policy.

A refund may be requested within the 30-day guarantee period in situations including, but not limited to:

• You are not satisfied with the product or service;

• You purchased the same product or plan more than once;

• You were charged more than once for the same transaction due to a payment or technical error;

• You did not receive your order, license, or activation information after completing a successful payment;

• The product has a significant technical problem that prevents you from using the purchased service and the issue cannot be reasonably resolved;

• A subscription was renewed and you request a refund within the applicable refund period;

• Other circumstances covered by our 30-day money-back guarantee.

For technical issues, our support team may first provide troubleshooting assistance where appropriate. This does not affect your right to request a refund within the applicable 30-day guarantee period.

Monthly and yearly subscription plans automatically renew unless cancelled before the next renewal date.

You may cancel your subscription to prevent future automatic charges.

Cancelling a subscription does not automatically issue a refund for a previous payment. If you would like to request a refund, please contact us within the applicable 30-day refund period.

If an eligible renewal payment is refunded, the associated subscription or license may be cancelled or deactivated.

The standard 30-day money-back guarantee does not apply to:

• Requests submitted more than 30 days after the applicable purchase or renewal date;

• Payments that were not made through Devishare or an authorized Devishare sales channel;

• Unauthorized or fraudulent transactions that need to be handled by the card issuer or payment provider. Please contact your payment provider or card issuer in such cases, and contact us as well if you need assistance identifying the transaction;

• Refund requests involving fraudulent, abusive, or otherwise unlawful use of our products or services;

• Amounts that cannot legally be refunded or reversed due to applicable laws, regulations, or payment-provider restrictions.

Nothing in this policy limits any refund or consumer rights that cannot be excluded under applicable law.

Once a refund is approved, we will initiate the refund to the original payment method used for the transaction.

The time required for the refunded amount to appear in your account depends on the payment provider, card issuer, bank, or other financial institution involved.

Devishare cannot control the processing time after the refund has been submitted to the payment provider.

Once a full refund is completed, the corresponding product license, subscription, or purchase rights may be cancelled or deactivated.

Where applicable, you must stop using the refunded product and remove the software from your devices.

If you have any questions about this Refund Policy or would like to request a refund, please contact us:

AGENTHUB TECHNOLOGY CO., LIMITED

Unit 903D, 9/F, Cameron Commercial Centre, 458-468 Hennessy Road, Causeway Bay, Hong Kong

Email: support@devishare.com